Privacy Policy

Last updated: 11 November 2026

Draft. Have this policy checked by a lawyer, fill in the bracketed details, then remove this box before publishing.

1. Who is responsible

Steven Weiss, a sole trader trading as Weathry, is the responsible party for your personal information under the Protection of Personal Information Act, 2013 (POPIA). Steven Weiss is also our Information Officer.

Address: 1 Vondrust Mews, Katzenellenbogen Rd, Noordhoek, 7979, South Africa
Email: info@weathry.com

2. What we collect

Contact details: your name, email address, company, phone number and address, when you ask for an API key or contact us.
Your API key, which identifies your account.
Locations you save: their names, IDs and coordinates.
Request logs: for each request to the API, the time, your IP address, your account, the address requested, the response status and how long it took.
Usage and billing records: request counts, token balances, your plan, and payment references.
Payment details are collected by Paddle, our reseller, not by us. Paddle tells us your name, email address, country and what you bought. We never see your card details.
Emails you send us.

This website does not use cookies or analytics. The checkout page is provided by Paddle and may use cookies; see Paddle’s privacy policy.

3. Why we use it

To provide the Service: check your API key, store your locations, produce forecasts, and count and charge tokens (performing our contract with you).
To take payment and keep billing and tax records (our contract with you, and legal obligations).
To keep the Service secure and working: detecting abuse, investigating faults and planning capacity (our legitimate interests).
To contact you about your account, changes to the Service, these terms or prices.

We do not sell your personal information, and we do not use it for advertising.

4. Who we share it with

Paddle.com (Paddle.com Market Ltd and its affiliates), our reseller and merchant of record, to process payments, refunds, invoices and tax. Paddle processes data in the United Kingdom, the United States and elsewhere under its own privacy policy.
Xneelo (South Africa), who hosts our servers, including the Service, its database and our email at weathry.com.
Authorities, when the law requires it.

Your data is stored in South Africa. Paddle is outside South Africa: where personal information goes to Paddle, we rely on the recipient being bound by laws, rules or agreements that give it protection comparable to POPIA (section 72).

5. How long we keep it

Account details, saved locations and request logs: while you use the Service, and for 30 days after your service is cancelled. We then delete them.
Billing and payment records: 5 years, as South African tax law requires.

6. Security

We protect personal information with reasonable technical and organisational measures, including encrypted connections (HTTPS), restricted access to our servers and databases, and secret admin credentials. If a security breach affects your personal information, we will tell you and the Information Regulator as POPIA requires.

7. Your rights

Under POPIA you may ask us to:

confirm whether we hold personal information about you, and give you a copy;
correct or delete information that is inaccurate, out of date or no longer needed;
stop using it for a purpose you object to.

Email info@weathry.com. We will reply within 30 days. If you are not satisfied, you can complain to the Information Regulator of South Africa: inforegulator.org.za.

8. Changes

We may change this policy from time to time. The current version is always on this page with the date it was last updated. Changes take effect when we post them; if a change materially affects how we use your personal information, we will email you at least 14 days before it takes effect. Using the Service after that means you accept the change.